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  Municipal Governance & Operations Experts / Business Planning & Development Professionals  

The following descriptions of our services are provided in general terms.  We believe that our client’s needs dictate the type of services required and as such; our client services are structured and fashioned to meet their specific needs. 

As a result of this approach, HMC does not provide a “cookie cutter” approach to meeting your business or organizational needs since every situation is unique and different.

Our CORE services include:

INTEGRATED PLANNING (Strategic/Operations/Action/Financial)





ORGANIZATIONAL DEVELOPMENT - governance, administration and policy review / development for municipalities, not for profit corporations and for profit business corporations)




INTEGRATED PLANNING – involves the development and integration of 4 separate plans.

Starting with the development of the Strategic Plan involving the “owners” (which could be a Council or a Board) and staff, this sets the overall direction for the organization.   The Operations Plan is then developed by staff or lead volunteers and the milestones are linked directly to the Strategic Plan.  From this point, specific Action Plans are completed by staff or lead volunteers and determines the “how to” steps to achieve the milestones within the operations plan. Lastly, the Financial Plan is formulated based on the results of all the various plans. 

Our clients have told us that they feel that they have really accomplished something by the end of their strategic planning session and to us, this is what it is all about.

Integrated Planning

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STRATEGIC PLANNING - is our basic strategic planning service, and includes the development or re-development (whichever is appropriate) of your Vision, Mission, Values and Programs and Services and the addressing of critical issues you may be facing. This option involves all of your Board or Council, the CAO or Senior staff member, and other staff if appropriate.  This option would take up to 8 hours in total and could be done over an evening and next day or a just a full day.

BUSINESS PLANNING AND PROJECT DEVELOPMENT – This service is generally working with clients through the process of creating a realistic and achievable business development plan starting at the strategy level, through the pre-feasibility and feasibility stages, including financial modelling - resulting in a  Business Plan document specific to the clients business. This service may also include assistance with the implementation of the business plan.

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ORGANIZATIONAL REVIEWS – This service generally focuses on a complete review of an existing business or organization, identifying gaps and areas where the company or organization can improve in order to increase effectiveness and/or profitability and recommending solution options for the client including policy development, human resource development and other issues as required. No stone is left unturned and the focus is corporate performance improvement.

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ORGANIZATIONAL DEVELOPMENT – This service generally focuses on new initiatives that affect the development of an organization or business. This can include anything from policy development, to governance training, to reviewing an organizations internal and external process, to assisting with any element of human resources including job descriptions and salary grid development,  with the goal of improving efficiencies or effectiveness.

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MUNICIPAL AND FIRST NATION INVESTMENT READINESS PLANNING - Investment Attraction is a key element in building a successful economic development strategy.  HMC can assist municipalities in increasing their readiness and capacity to attract business and investment through our direct experience and knowledge in getting you where you need to be.  HMC has developed successful investment readiness models and benchmarking tools and resources for Municipalities and First Nations that are considered to be successful practises and more importantly, work.

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MUNICIPAL CAO AND SENIOR MANAGEMENT RECRUITMENT - HMC provides a personalized and hands on municipal Chief Administrative Officer and senior management recruitment process using our proven five step process that makes it easier for us to find candidates who can bring in the just the right mix of experience, skills and demonstrated leadership into your organization, ultimately matching you with the right candidate.  We start by working closely with you to develop a detailed search plan based on your organization’s needs and then begin the process of matching your defined job competencies/skills with our proven methodology of sourcing, assessing,  and presenting a pool of high-calibre candidates to meet your specific requirements . Our full recruitment services package includes HMC leading the interview process, reference checking, preparing an appropriate letter of offer, developing and negotiating an employment services agreement, and new employee orientation through probationary stage. 

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